Jawatan Kosong Customer Commercial Support KVC Industrial Supplies Sdn Bhd Perai

KVC Industrial Supplies Sdn Bhd Recruitment

Jawatan Kosong Customer Commercial Support in Perai

Description :

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Provide internal sales support which includes preparing Sales Quotation and follow-up to close order.
• Assisting Salesperson in managing customer credit limit (TAD/Appeal) and customer collection
• Provide administrative support to the sales team, including data entry, file maintenance, and document preparation.
• Collaborate with sales team to develop and maintain strong customer relationships.
• Assist the Sales team to follow up with customers on NPS survey feedback submission.
• Stay informed about product updates, pricing changes, and promotions to effectively assist customers.
• Dormant customer re-activation
• Potentially assist the sales team to visit customers when necessary.

KEY REQUIREMENTS:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Economics, Business Studies/Administration/Management, Commerce or equivalent.
• At least 3 year(s) of working experience in the related field is required for this position.
• Specialize in Customer Service or equivalent.
• Customer orientated and ability to adapt/respond to different types of characters.
• Detailed oriented and passionate towards serving others with great enthusiasm.
• Excellent verbal and written communication skills.

Job Type: Full-time

Pay: RM2,600.00 - RM4,000.00 per month

Benefits:

• Free parking
• Professional development

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus

Application Question(s):

• What is your expected salary ?

Should you are interested and qualified, please apply in confidence by filling online application form at :