Jawatan Kosong Guest Service Executive SB Plus Sdn Bhd Kuala Lumpur

SB Plus Sdn Bhd Job Vacancies

Jawatan Kosong Guest Service Executive in Kuala Lumpur

Description :

We are a fast growing short-stay management firm, looking for talents to join our expanding team. Check us out at sleepybearpm.com.

Job scope:
- Responding to guest/tenant enquiries on chat and calls
- Assisting guests and troubleshooting the issues they face during their stay
- Communicating with guests regarding check in, deposit claims etc
- Update pricing of room rate daily
- Maintaining rental listings, internal systems with up-to-date information
- Administration
- Participate in creation of social media content and promotion material
- Ad-hoc tasks

Requirements:
- Great communication, task organisation and problem solving skills
- Friendliness and patience with guests
- Strong attention to detail
- Ability to work independently and to take responsibility for tasks
- Quick response to mobile messages

Advantages:
- experience in customer service/sales/telemarketing/frontdesk/receptionist
- multilingual in Eng, Chinese

Working environment:
- growing team, opportunity for promotion and increment for outstanding member
- fast paced environment

Working location & hours:
- Jalan Ipoh, KL (next to MRT station)
- 9hrs shift with 1 hour break (between 8am-1am)
- off day on weekday
- expect busiest during weekends and public holidays

Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Supplemental pay types:

• Performance bonus

Application Question(s):

• Do you possess your own laptop / unlimited call credit / high speed wifi to work from home?
• Where are you currently based at?
• Please reply to the guest below.

Guest: "I booked your room for the water park. It's raining now and I want a refund!!"

• What is your last drawn salary, and expected salary?
• Candidates with high interests kindly complete the following test for a faster response from HR manager:

https://forms.gle/VXmZurQkEL4XbDTBA

If your qualification is matched with the requirement above, please submit your online application directly through SB Plus Sdn Bhd system at :