Jawatan Kosong Housekeeping Supervisor Ames Hotel Melaka

Ames Hotel Melaka Job Vacancies

Kerja Kosong Housekeeping Supervisor in Melaka

Description :

POSITION SUMMARY:

The Housekeeping Supervisor responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness. To be successful in this role, you should have a good understanding of sanitation regulations and team management abilities.

Ultimately, you will help ensure our daily housekeeping operations run smoothly and that guests are satisfied.

DUTIES AND RESPONSIBILITIES:

· Train housekeepers on cleaning and maintenance tasks.

· Oversee staff on a daily basis.

· Check rooms and common areas, including stairways and lounge areas, for cleanliness.

· Schedule shifts and arrange for replacements in cases of absence.

· Establish and educate staff on cleanliness, tidiness and hygiene standards.

· Motivate team members and resolve any issues that occur on the job.

· Respond to customer complaints and special requests.

· Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves.

· Participate in large cleaning projects as required.

· Ensure compliance with safety and sanitation policies in all areas.

· Standard cleaning procedures are maintained as per initial room attendant training.

· Standardize a consistent visually pleasing room presentation.

· Foster goodwill and teamwork between themselves and line staff.

· Ensure that guest corridors, guest lift areas as well as pantries and service areas are kept clean and tidy. If a corridor needs to be vacuumed and/or dusted supervisors are to firstly see if a designated person on duty can do this task. If no other resources are available, supervisors will be expected to carry out the task themselves. Corridors are vacuumed and dusted every day by the designated person.

· Randomly inspect rooms each floor every day and submit an inspection sheet. These rooms are in addition to the rooms cleaned by the room attendant. These inspection sheets are to be reviewed on a daily basis with the assistant executive housekeeper or executive housekeeper.

· Coordinate with the uniform room attendant for special cleaning requests from front office and/or guests.

· At all times communication between room attendants and supervisors is to be cordial, polite and honest. Supervisors and room attendants are to work together in order to reach the common goal of both parties.

· Ensure that assigned working hours and breaks are strictly adhered to by themselves primarily, and the floor employees accordingly.

· Check immediately upon discovery of illness of guest and/or housekeeping employee and offer assistance by notifying the housekeeping office so that further steps can be undertaken.

· To perform all jobs in an efficient manner to achieve a productivity level of merit.

· Attend training sessions and meeting as required.

· Perform tasks as requested by management.

Education:

Diploma in hotel Management or equivalent, Good MS office skills.

Experience:

Previous experience in similar Job role or minimum 1 year experience as Housekeeping Supervisor. Creative and Innovative.

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,700.00 per month

Benefits:

• Free parking
• Maternity leave
• Meal provided
• Parental leave

Schedule:

• Afternoon shift
• Day shift
• Early shift

Application Deadline: 02/03/2025
Expected Start Date: 03/02/2025

For more detail information, please refer official source from Ames Hotel Melaka on following link below :