Jawatan Kosong Group Credit Operations Manager Tokio Marine Kuala Lumpur
by admin on Mei 29, 2024Tokio Marine Group Job Vacancies
Jawatan Kosong Group Credit Operations Manager in Kuala Lumpur
Description :
Responsibilities
What is your job description as Group Credit Operations, Manager ?Job Function:
- Responsible for processing of new business including group credit application and ensuring complete preparation of policies in line with company’s laid down policies. Also responsible in managing team efficiently and effectively to support the Company goals by meeting and exceeding their expectations on operation processes and customer service delivery.
Key Duties & Responsibilities
- Manage daily operations as a team lead by closely monitoring the agreed service level and quality check on work presentation.
- Continuously review and update /document administrative rules and process for effective and efficient operations of the section.
- Recognize and determine trends in problems occurrence or workflow, referring upward for further investigation where appropriate.
- Continuously review processes, identify and resolve service gaps through constructive feedback and implement improvements where appropriate.
- Keep up to date on new or enhanced products/underwriting knowledge in order to maintain high level of quality service to customers
- Involve in UAT system testing for new product and continuous system enhancement whenever necessary.
- Relieve other teammate as and when required to ensure the service level is well maintained.
- Monitor closely on the achievement of Key Results Area set for the department. Ensure timely implementation of action plans on assigned task under his/her responsibility.
- Attend to enquiries from interdepartmental staff, branches, agents and reinsurers.
- Undertake other work/duties/ad-hoc project as an when required.
- Continuously monitor and provide regular feedback to TPA (HOL) on their service performance.
Requirements
What is the minimum required level of education for this position?- Candidate must possess at least a Bachelor's Degree from any field of studies
- At least 6-8 year(s) of working experience in relevant or similar role
- Good communication skills with good attention to details
Position Details
Information related to this position.- Posted: May 29, 2024
- Department: Group Credit Operations
- Company: Life Insurance
- Location: Menara Tokio Marine Life, 189 Jalan Tun Razak Note: Tokio Marine Life Insurance Malaysia Bhd. reserves the right to change the scope of responsibilities as deemed fit, as and when necessary. The staff will be informed/prepared beforehand shouldwhen such occasions arise.
apply
? Please submit a detailed resume, stating your expected and current salary and notice period required.Write to us
Human Resource Department
12th Floor, Menara Tokio Marine Life
189 Jalan Tun Razak
50450 Kuala Lumpur
Email us
Human Resource Department [email protected]
If you match the profile and are interested in this exiting career opportunity, please apply in confidence by filling online application form at :
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