Jawatan Kosong Front Office Attendant Male KING PARK HOTEL Kota Kinabalu

by admin on Julai 17, 2024

KING PARK HOTEL Recruitment

Kerja Kosong Front Office Attendant Male in Kota Kinabalu

Description :

  • Good command in English, Bahasa Melayu; Mandarin is advantage.
  • Register guests and assigns rooms. Accommodates special requests whenever possible.
  • Assists in pre-registration and blocking of rooms for reservations.
  • Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
  • Understands room status and room status tracking.
  • Knows room locations, types of rooms available, and room rates.
  • Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
  • Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
  • Maintains guest room key storage, and maintains access to safe deposit boxes.
  • File room keys ( only for manual room key hotels)
  • Knows how to use front office equipment.
  • Uses proper telephone etiquette.
  • Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange
  • Uses proper mail, package, and message handling procedures and record details in the courier Mail Register.
  • Advise guest of any messages, mail, faxes, etc. received for them.
  • Reads and initials the pass-on log and bulletin board daily.
  • Is aware of daily activities and meetings taking place in the hotel.
  • Maintains the cleanliness and neatness of the front desk area.
  • Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
  • Direct Bell Person to escort guest and transport their luggage to the room

Job Types: Full-time, Permanent

Pay: From RM1,500.00 per month

Benefits:

  • Additional leave
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Commission pay
  • Overtime pay

Ability to commute/relocate:

  • Kota Kinabalu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you familiar with front desk reservation system?

Education:

  • STM/STPM (Preferred)

Experience:

  • Front desk: 2 years (Preferred)
  • Tourism and Hospitality: 2 years (Preferred)

Language:

  • English (Preferred)

If you strong confindence you meet the requirement above, please register and sign in to KING PARK HOTEL e-recruitment website with link as follow :




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