Jawatan Kosong Customer Service And Support Executive SOCOE SDN BHD Bintulu
by admin on Disember 29, 2024SOCOE SDN BHD Jobs
Kerja Kosong Customer Service and Support Executive in Bintulu
Description :
Position: Customer Service and Support Executive
- Handle customer issues, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Provide accurate, valid, and complete information by using the right methods/tools
- Identify and assess customer’s need to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communications
- To assist project and marketing team
Responsibilities
- Responding promptly to customer inquiries
- Communicating with customers through various channels
- Acknowledging and resolving customer issues
- Knowing our products inside and out so that you can answer questions
- Communicating and coordination with colleagues as necessary
- Managing a team of junior customer service representatives.
- Willing to travel within Sarawak
Job Type: Full-time
Benefits:
- Opportunities for promotion
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Bintulu: Reliably commute or planning to relocate before starting work (Required)
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Customer Care Specialist: 2 years (Preferred)
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
If you feel that you can meet the qualification and up to the challenge, please send directly through :
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