Jawatan Kosong Customer Service Coordinator KINTETSU WORLD EXPRESS Bayan Lepas

KINTETSU WORLD EXPRESS Jobs

Jawatan Kosong Customer Service Coordinator in Bayan Lepas

Description :

Job Duties:

• Provide correct and clear shipping instruction to Freight Planner for space planning purpose.
• Send pre-alert to shipper & overseas counterpart as well as update of irregularity information (offloaded, damage or other)
• Coordinate with Export Operation, Custom Team & Transport Dept for smooth shipment handling and information flow
• Coordinate with Export Billing to generate correct billing invoice within timeframe
• Preparation of Performance Report as per Customer required
• Ensure correct data key-in at AWB as well as charges in UFS as per shipping instruction and quotation provided.
• Handle inquiries and complaints from customer or overseas counterpart
• Ensure changes made in UFS and AWB is with proper CCN form raised.
• Ensure all the agent bill being cost in and no pending of payment on timely manner

Job Requirement:

• SPM or Diploma in relevant studies
• Good interpersonal skills
• Possess 1-2 years of customer service experience in freight forwarding industry
• Well versed in MS Office application
• Understand Incoterms
• Fresh graduate are welcomed to apply

Job Types: Full-time, Permanent, Contract

Pay: RM1,700.00 - RM2,200.00 per month

Benefits:

• Free parking
• Maternity leave
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Overtime pay
• Yearly bonus

Experience:

• Air Export Customer Service: 1 year (Preferred)

Should you are interested and qualified, please apply in confidence by filling online application form at :