Jawatan Kosong Quality Assurance Analyst Malay Penang Video Hosting Service Teleperformance Bayan Lepas
by admin on Julai 19, 2024Teleperformance Recruitment
Kerja Kosong Quality Assurance Analyst Malay Penang Video Hosting Service in Bayan Lepas
Description :
If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!
Qualifications: Main Requirements:
Bachelor’s degree or equivalent diploma in any discipline- Candidate must be able to work on rotational shift (3 shift / 5 working days)
- Minimum 2 years’ experience as QA in call center
- Must be proficiency in English & Malay in terms of written, reading and speaking
- Able to start work immediately is preferred.
- Conduct root cause and other data analysis
- Conduct QA evaluations per client requirements and provides QA progress reports to team lead
- Act as escalation point of contact for process questions, issues and resolution
- Act as Subject Matter Expert (SME) for QA evaluations
- Participate as project team member in problem prevention and continuous improvement projects
For more detail information, please refer official source from Teleperformance on following link below :
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