Jawatan Kosong Trainer Mandarin Penang Video Hosting Service Teleperformance Bayan Lepas

by admin on Julai 17, 2024

Teleperformance Job Vacancies

Jawatan Kosong Trainer Mandarin Penang Video Hosting Service in Bayan Lepas

Description :

Overview:

Job Description

If you have proven 1 year BPO supervisory experience, we have something for you! Qualifications: Requirements:

  • Degree in any discipline

Minimum Relevant Work Experience
  • 3 years customer service experience with minimum 2 years training experience
  • Minimum 1 year of content moderation related experience

Minimum Training Required
  • Fast learner and independent

Skills
  • Minimum bi-lingual proficiency.
  • Language proficiency in English and Mandarin is mandatory
  • Related experience is strongly preferred.

Preferred Qualifications
  • Proven experience as corporate trainer in the customer service industry
  • Understanding of effective teaching methodologies and tools
  • Willingness to keep abreast of new techniques in corporate training
  • Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an
asset
  • Affluent communication, presentation, and public speaking skills
  • Organizational and time management abilities
  • Critical thinking, analytical and decision-making abilities
Responsibilities: Responsibilities:

  • Design effective training programs.
  • Prepare training materials.
  • Conduct training and refreshers.
  • Support and mentor new employees.
  • Conduct evaluations to identify areas of improvement.
  • Monitor, analyse & train trainees’ performance and call out any unusual trends.
  • Identify training needs by working with operations team and QA.

If you strong confindence you meet the requirement above, please register and sign in to Teleperformance e-recruitment website with link as follow :




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