Jawatan Kosong Dietitian Nutritionist Professional Customer Experience Executive HQ Alpro Pharmacy Seremban

Alpro Pharmacy Jobs

Jawatan Kosong Dietitian Nutritionist Professional Customer Experience Executive HQ in Seremban

Description :

Qualifications and Requirements:

1. Educational Background: A degree in dietetics or nutrition

2. 2 years of experience with community pharmacy or food supplement-related industry. Experience working with customer service.

3. Possess writing and speaking proficiency in English and Malay; additional languages will be an advantage.

4. Proficiency in working on a computer

5. Good interpersonal skills and problem-solving skills

Key Responsibilities

1. Applying knowledge of a Nutritionist/Dietitian on e-commerce platforms in handling health and product-related inquiries including weight management, mother and child’s nutrition, and other preventive nutrition.

2. Develop a deep understanding of customer needs, preferences, and pain points to tailor problem-solving and unique customer experience.

3. Plan and conduct training for the frontline team to enhance the quality of customer engagement and customer service.

4. Communicate with cross-functional units including physical outlets, procurement team, sales, and geo-marketing teams to ensure problem-solving and customer satisfaction.

5. Cultivate strong relationships with healthcare professionals for endorsement and referrals, to ensure a seamless customer’s journey.

6. Monitor customer support and chat performance, track key metrics, and provide regular reports to management.

7. Able to work on the weekend by rotation (working offsite/from home) and support online sales activity.

职位类型：全职

薪资： RM2,500.00至RM3,500.00（每月 ）

For more detail information about the program, please refer official source from Alpro Pharmacy on following link below. If you meet these requirements, please register yourself at :