Jawatan Kosong Customer Service Officer FT PT INITIA Group SG Kuala Lumpur

INITIA Group SG Jobs

Jawatan Kosong Customer Service Officer FT PT in Kuala Lumpur

Description :

WE ARE EXPANDING!

Type of Employment: Full-time/Part-time

Rates : RM 2500-3500/month and RM 12-16/hour

Location : Mont Kiara, Kuala Lumpur, Malaysia

DUTIES & RESPONSIBILITIES :

· Provide professional customer support.

· Maintaining a positive, empathetic, and professional attitude toward customers at all times.

· Attending and communicating promptly to customer’s needs and queries.

· Acknowledging and resolving customer feedback and concerns.

· Knowing products inside and out to answer product queries.

· Communicating and coordinating with the team and management.

· Ensure customer satisfaction and increase customer retention.

· Gather customer satisfaction levels and feedback on customer services for continuous improvement.

· Provide feedback on the efficiency of the operations and customer service process.

WHAT WE'RE LOOKING FOR:

· Must have proven working experience in customer service.

· Professional looking and well-groomed that best fits our salon image.

· Good and precise communication skills.

· Customer Service oriented and passionate about serving customers.

· Prior experience in the beauty line would be advantageous.

· Ability to stay calm and excellent in handling difficult customers.

· Comfortable using computers.

· Mandarin and Korean language proficiency will be an advantage.

WHAT TO EXPECT:

· Career progression at one of the best salons in Singapore and Malaysia

· Employee Service Benefits

· Birthday Vouchers.

· Leave Entitlement

· Employee Referral Incentive

· Flexible Working Hours

· Cozy working environment

ABOUT US:

Walking On Sunshine: Experience excellence in beauty amidst lush greenery. We specialize in Korean hairstyling and luxurious spa treatments. Step into our cozy retreat for a rejuvenating experience, where clients find solace and our team thrives in a dynamic environment.

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You may visit our website to learn more about us: https://walkingonsunshine.my

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If you are interested, please contact us at:

WhatsApp (+65 9724 0901) or Email ([email protected])

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BE PART OF THE BEST BRAND CONCEPT LEADER IN SINGAPORE & MALAYSIA

APPLY NOW!

Job Types: Full-time, Part-time

Pay: RM2,500.00 - RM3,500.00 per month

Expected hours: No less than 5 per week

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Rotational shift

Experience:

• Customer Care: 1 year (Required)

Language:

• Mandarin (Required)

If your qualification is matched with the requirement above, please submit your online application directly through INITIA Group SG system at :