Jawatan Kosong Logistic Customer Service Representative Officer HMM Search George Town

HMM Search Job Vacancies

Kerja Kosong Logistic Customer Service Representative Officer in George Town

Description :

Customer Service Representative (CSR)/ officer

Fresh grads are welcome to apply

Job Description

Identify current customer needs for our service and how they can benefit from partnering with the company on every shipment. Providing excellent customer service is essential in this position. Customer Service and industry experience preferred but not required.

Job Responsibilities:

• Help manage current customer accounts.
• Deal with a high volume of inbound and outbound phone calls.
• Maintain relationships with carriers and customers.
• Provide exceptional customer service to customers and carriers.
• Solve customer and carrier problems and help resolve issues.
• Provide shipment quotes for customers and set up shipments as required by customers.
• Excellent multitasking skills within their work space as well as Ms Office programs.
• Be a professional representative of our company that other employees look up to.

Job Requirements:

• Minimum STPM /diploma / Degree
• Good written and verbal communication skills
• Ability to adapt to changes in the work environment
• Accurate and able to produce quality work
• Dependability and problem solver
• Ability to work in teams and open to others’ views
• Customer service experience in Logistics experience preferred but not required.
• Problem solver

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• 13th month salary
• Overtime pay
• Performance bonus

Education:

• STM/STPM (Preferred)

Language:

• Mandarin (Preferred)

If you feel that you can meet the qualification and up to the challenge, please send directly through :