Jawatan Kosong Customer Service Officer Yamato Transport (M) Sdn Bhd Subang Jaya

Yamato Transport (M) Sdn Bhd Job Vacancies

Jawatan Kosong Customer Service Officer in Subang Jaya

Description :

• Serve as the centralized point of contact for customer inquiries.
• Coordinate and support internal departments and external vendor to ensure seamless execution of customer orders or inquiries.
• Follow up on operational issues, ensure it is resolve and revert back to the customer.
• Assist in maintaining positive relationships with key customers and vendor.
• To manage, analyse and make accurate data report to the customer and internal departments.
• Key in necessary information into the system, verify costs and issue an invoice.
• Collaborate with cross-functional teams to complete assigned projects where you will assist in the planning, execution, and monitoring of projects, working closely with managers and team members to ensure successful outcomes.
• To perform any other duties as assigned by immediate superiors.

What you will gain

• Overview of how a logistics company should function.
• Various business skill such as time management, communication and negotiation skills.
• Gain insight into industry best practices, regulation and emerging trends in logistics and supply chain management.

Requirements:

• Bachelor's degree in business administration, logistics, supply chain management, or a related field.
• Excellent analytical and problem-solving skills.
• Excellent task management skills.
• Excellent communication (oral and written) and interpersonal skills.
• Willing to learn new task.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Willingness to learn and adapt to new challenges.
• Willingness to travel to operation site and support.
• Knowledge of the courier industry is an added advantage.
• Proficiency in Japanese language is an added advantage.

Job Types: Permanent, Fresh graduate

Pay: RM2,500.00 - RM4,500.00 per month

Benefits:

• Flexible schedule
• Free parking
• Health insurance
• Maternity leave
• Professional development

Schedule:

• Holidays
• Monday to Friday

Supplemental Pay:

• Yearly bonus

Education:

• Diploma/Advanced Diploma (Required)

Experience:

• Customer Care Specialist: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)

Application Deadline: 01/31/2025
Expected Start Date: 02/01/2025

If your qualification is matched with the requirement above, please submit your online application directly through Yamato Transport (M) Sdn Bhd system at :