Jawatan Kosong Internship Telemarketer Customer Service ManpowerGroup Alor Setar

ManpowerGroup Jobs

Kerja Kosong Internship Telemarketer Customer Service in Alor Setar

Description :

Position : Internship Telemarketer cum Customer Service

Location : First Floor, 1002, SK Mall Pekan Simpang Kuala, 05400 Alor Setar, Kedah Darul Aman

Working hour : 9am-6pm

Basic Salary : RM1500

Benefits :

• Performance allowance RM300-RM500

Job Description :

• Delivering scripted talks that describe the company’s products or services based on database given.
• Explaining products and give to customer free trial session.
• To convince customers to make booking and come to the wellness centre.
• Obtaining customer information such as name, contact details & address to confirm booking for appointment.
• Keeping track of customers that have been contacted and those who do not want to be contacted in the future.
• Following up on previous customers for potential sales.
• Maintaining records of customer contacts.
• To achieve KPI given by the company.

Skills and Qualifications :

• Persistence: Telemarketers must not give in on the first negative answer from the potential customer but persist in informing the customer about their product or services.
• Focus and determination: A Telemarketer must focus on sales results during a set scheduled earnings period for the company or organization.
• Telephone sales: Telemarketers don’t need to make any sales. They will only need to convince customers to come for a free trial session at the wellness centre.
• Time management: A Telemarketer must know how to manage time when speaking to many customers in a day to achieve certain number of targets.
• Product knowledge: Telemarketers should thoroughly know the products or services they are giving and how to convince them with a focus on a customer’s demographics such as age, gender, belief et cetera.
• Customer service: A Telemarketer should be a good customer service worker who knows how to deal with their potential customers. Customer service skills mean understanding customer needs and behaviours as well as responding appropriately to a customer’s questions or concerns.

Berminat whatsapps : 011-32916123 (Suraya)

Job Types: Full-time, Freelance, Internship, Fresh graduate, Student job

Pay: RM1,500.00 - RM2,000.00 per month

Benefits:

• Health insurance
• Opportunities for promotion

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Overtime pay
• Performance bonus

If you match the profile and are interested in this exiting career opportunity, please apply in confidence by filling online application form at :